Real patient engagement starts with a connection
We connect patients with the right providers to drive better care, higher satisfaction, and lasting relationships.
Revolutionize your practice with next-gen tools
Stay competitive in an increasingly digital marketplace.
In today’s digital world, self-scheduling is a must-have for growing practices. Our easy-to-use system streamlines appointment booking while preserving the personalized care your patients expect. With intelligent matching and a smooth onboarding experience, your practice can operate more efficiently—without sacrificing the high level of service that sets you apart.
Our platform connects patients with providers who are a perfect match for their needs and personalities—creating stronger bonds, better outcomes, and higher satisfaction on both sides. Patients feel seen and supported. Clinicians work with the kinds of patients they serve best, setting everyone up for success.
Our patient management tools help practices streamline patient care by tracking each patient through their journey, prioritizing time-sensitive tasks. Save valuable time by automating reminders, administrative tasks, and outcome tracking. Proactively monitor patient satisfaction and quickly identify those at risk of discontinuing treatment or leaving negative feedback.
Patients Onboarded
Faster Onboarding
Increased Bookings
Lower No-Show Rate
Automated Self-Scheduling
Automated Self-Scheduling
Streamline access to care
by empowering patients
Tools to find the right provider and choose an appointment time that works best for them.
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Offer 24/7 patient self-scheduling -
Book an intake in under 5 minutes
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Decrease scheduler workloads
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Reduce no-show rates
Patient-Provider Matching
Patient-Provider Matching
Connect patients to the right provider
Patients are more invested in their treatment. Providers are set up for success.
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Assist patients with AI insights -
Improve patient outcomes
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Boost patient retention
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Increase provider satisfaction
Smart Onboarding Logic
Smart Onboarding Logic
A dynamic onboarding flow tailored to each patient
Ask your patients the right questions to get them the care they want quickly and easily.
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Personalization boosts conversion
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Prescreen patients
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Reduce booking errors
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No hassle paperwork collection
Integrated CRM Tools
Integrated CRM Tools
Reach out with perfect timing
Patient management tools that make each patient feel like they’re your top priority.
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Reduce workload and prioritize tasks
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Increase patient conversion rate
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Protect your practice’s reputation
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Monitor patient satisfaction
Customer Testimonials
Hear from our satisfied practices
The best way to demonstrate our commitment is through the experiences and stories of those who’ve partnered with us
In a rapidly evolving behavioral healthcare environment, i2i serves as a beacon of innovation, enabling my practice of over 200 providers to adapt with agility and confidence.
Kyler
Chief Clinical Officer
Increase in ad awareness in the first month
i2i has revolutionized our scheduling workflow. The easy-to-use platform has quickly transformed our scheduling workflow into a streamlined, organized, and accurate process.
Cassidy
Scheduling Manager
New followers in the last 4 months
I like the ability to filter clinicians by various needs for the client quickly and accurately. This makes our scheduling/rescheduling process more efficient by more than 50%.
Myka
Scheduler
Increase in paid bookings vs last year
Seamless Tool Integration
Integrate effortlessly with your favorite tools
Elevate sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.
Our Story
A Platform Born from Practice
As practicing PhD psychologists and the founders of one of the largest mental health practices in Texas, Drs. Glenn and Tori Olds saw firsthand how many people never return after their first session—not because they didn’t want help, but because the initial therapeutic fit wasn’t established. This resulted in missed opportunities for connection, patient dropout, provider burnout from churn, and administrative teams stretched thin trying to manage it all.
Frustrated by generic software that didn’t understand these clinical nuances, they founded i2iConnect in 2019 with a clear mission: to build the platform they wished they had themselves. After years of intense development and collaboration with real-world providers and practice managers, i2iConnect was born—a solution grounded in clinical experience and designed to solve the problems we know firsthand.
Our Story
A Platform Born from Practice
As practicing PhD psychologists and the founders of one of the largest mental health practices in Texas, Drs. Glenn and Tori Olds saw firsthand how many people never return after their first session—not because they didn’t want help, but because the initial therapeutic fit wasn’t established. This resulted in missed opportunities for connection, patient dropout, provider burnout from churn, and administrative teams stretched thin trying to manage it all.
Frustrated by generic software that didn’t understand these clinical nuances, they founded i2iConnect in 2019 with a clear mission: to build the platform they wished they had themselves. After years of intense development and collaboration with real-world providers and practice managers, i2iConnect was born—a solution grounded in clinical experience and designed to solve the problems we know firsthand.
Our Mission
Democratize Mental Health Technology
We achieve this mission by giving independent practices access to the powerful, enterprise-grade technology typically reserved for the largest healthcare platforms. We do this because we believe clinician-led, values-driven practices are the cornerstone of quality mental healthcare. In a landscape increasingly dominated by scale-focused platforms, we provide the tools to ensure you can thrive by competing on what you do best: the quality of your care and the health of your patient and provider relationships.
As your partner in sustainable growth, our integrated platform delivers on this promise. It combines patented AI matching with automated onboarding and data-driven insights to help you reduce administrative burdens, support clinician growth, and achieve the clinical and operational excellence that sets your practice apart.
Our Philosophy
The Science of Connection
The clinical research is clear: the single most impactful variable in determining treatment success is the quality of the relationship between a patient and their provider (the “Therapeutic Alliance”). Too often, this is left to chance. When a connection isn’t established early, patients are less engaged and more likely to drop out, while clinicians face burnout from working with clients who aren’t a strong therapeutic fit.
This core insight is the foundation of our platform. We believe technology’s highest purpose is to serve the relationship, not the other way around. That’s why every tool we build, from our patented AI matching that considers personality and preferences, to our outcome tracking that facilitates therapist self-supervision, is designed with one question in mind: How can this technology strengthen the human connection at the heart of healing?
Our Mission
Elevating Care by Empowering Patients, Providers and Practice Owners
The clinical research is clear: one of the most impactful variables in determining treatment success is the quality of the relationship between a patient and their provider—the “Therapeutic Alliance.” When they see “eye to eye,” it’s a powerful predictor of positive outcomes.
This insight is the very core of our platform. Everything we build is focused on how we can use technology in service of supporting therapeutic, human relationships.
We empower practices like yours by translating this mission into tangible results. Our platform uses patented AI-powered matching to connect patients with their ideal provider, creating a strong foundation for care. From there, we automate the entire onboarding journey to reduce your team’s administrative burden and create a seamless “digital front door” that minimizes no-shows. Finally, we provide data-driven insights through integrated CRM and outcome tracking, equipping you to demonstrate value, support clinician growth, and guide your practice with confidence.
We are committed to being a true partner, helping you achieve both clinical excellence and operational efficiency.
Social Media Management
Stay consistent, engage your audience, and save time
Manage your social media presence effortlessly with our integrated scheduler feature.
Automated Self-Scheduling
Streamline access to care
by empowering patients
Tools to find the right provider and choose an appointment time that works best for them.
-
Offer 24/7 patient self-scheduling
-
Book an intake in under 5 minutes
-
Decrease scheduler workloads
-
Reduce no-show rates
Flexible Pricing
Flexible pricing plans. Any scale.
Whether you're an individual, a small team, or a growing enterprise, we have a plan that aligns perfectly with your goals.
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Why Does Matching Matter?
Hear from i2iTherapy co-founder and psychologist, Dr. Tori Olds, as she explains the science behind the therapeutic alliance and what it means for your care.