As practicing PhD psychologists and the founders of one of the largest mental health practices in Texas, Drs. Glenn and Tori Olds saw firsthand how many people never return after their first session—not because they didn’t want help, but because the initial therapeutic fit wasn’t established. This resulted in missed opportunities for connection, patient dropout, provider burnout from churn, and administrative teams stretched thin trying to manage it all.

Frustrated by generic software that didn’t understand these clinical nuances, they founded i2iConnect in 2019 with a clear mission: to build the platform they wished they had themselves. After years of intense development and collaboration with real-world providers and practice managers, i2iConnect was born—a solution grounded in clinical experience and designed to solve the problems we know firsthand.